Got me in the same day. Location close to work, was very kind staff and saved me money! I thought it was something very very expensive wrong and they did not just go with that, they found a somewhat cheaper problem instead and were honest with me! They checked on me twice to make sure my car was still running ok and were very willing to refund me and fix it again if it was not! Very personalized and thoughtful service.
Great team to work with! They get the job done well and fast. I trust in the work they have provided on both of my vehicles. The team at Real Pro in Saranac, Mi is dedicated to outstanding customer service and make you feel like you are part of the family.
The team here is fun and professional. The costs are spelled out and reasonable. The work is quality.
These guys won my business by their ability to treat you with respect and show empathy to your auto crisis. Even when back logged with work, they never blow you off, they will work with you. They have always completed exactly what I've asked or approved, and will often let you know what else they saw that may need attention in the coming weeks/months. And as we all know, when it comes to automobiles, a car can run perfect and show no symptoms after a repair....until you get it home. They handled a do-over on a new aftermarket part with class, assuring me from the get go they would be fair with me on the warranty coverage. Having spent 25 years repairing my own vehicles, or replacing if I couldn't fix, I was always looking to catch repair shops trying to scam me. 4 years into working with these good bunch of guys, I trust them completely.
Been using these guys for years. Dependable,honest, and reasonable prices. Jay and his crew are good people.
Real Pro Auto Service is a US Car Repair based in Saranac, Michigan. Real Pro Auto Service is located at 36 Church St, Saranac, MI 48881, USA.
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